03186cam a2200445 4500 761869930 TxAuBib 20230213120000.0 110810s2010||||||||||||||||||||||||eng|u 9781408134917 electronic bk. 1408134918 electronic bk. B003YUBXTU Amazon 0d4c8726-c7db-427c-a4d6-5e8c97a4b479 OverDrive (Reserve ID) 455952 OverDrive (Product ID) (OCoLC)746173980 TEFOD TEFOD TXN TxAuBib Carden, Lisa. Deal with Difficult People. Deal with Difficult People [Libby] : How to Cope with Tricky Situations and People. London : A & C Black, 2010. 1 online resource. Steps to success activity series Format: OverDrive Adobe EPUB eBook, Filesize: 144kB. Format: OverDrive Kindle Book. Format: OverDrive OverDrive Read. Cover Page; Title Page; Copyright Page; Table of Contents; 1 Handling office politics; 2 Coping with a difficult boss; 3 Dealing with bullying or harassment; 4 Dealing with discrimination against you; 5 Preventing discrimination; 6 Managing addictive behaviour; 7 Managing poor performance; 8 Thinking around problems; Where to find more help. While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if y. Media Type: eBook. Importer Version: 2014-01-08.01 Import Date: 2023-04-13 10:07:10. Imported from MARC file. Business. Electronic books. Steps to success activity series. http://hadc.lib.overdrive.com/ContentDetails.htm?ID=0D4C8726-C7DB-427C-A4D6-5E8C97A4B479 https://excerpts.cdn.overdrive.com/FormatType-410/1348-1/0D4/C87/26/DealwithDifficultPeople9781408134917.epub Excerpt (Adobe EPUB eBook) https://samples.overdrive.com/?crid=0D4C8726-C7DB-427C-A4D6-5E8C97A4B479&.epub-sample.overdrive.com Excerpt (Adobe EPUB eBook) https://excerpts.cdn.overdrive.com/FormatType-410/1348-1/0D4/C87/26/DealwithDifficultPeople9781408134917.epub Excerpt (Kindle Book) https://samples.overdrive.com/?crid=0D4C8726-C7DB-427C-A4D6-5E8C97A4B479&.epub-sample.overdrive.com Excerpt (Kindle Book) https://excerpts.cdn.overdrive.com/FormatType-410/1348-1/0D4/C87/26/DealwithDifficultPeople9781408134917.epub Excerpt (OverDrive Read) https://samples.overdrive.com/?crid=0D4C8726-C7DB-427C-A4D6-5E8C97A4B479&.epub-sample.overdrive.com Excerpt (OverDrive Read) RV8